Heads up, Shopify doesn’t backup your store data. If anything gets deleted–it’s gone. So, it’s vital to backup Shopify store to restore it in case anything goes awry.
One of the most helpless situations is when you accidentally delete something. It gets worse if your business depends on it. Because every delete doesn’t come with an undo.
A Shopify store can be a classic example of such misery, as it doesn’t automatically back up everything in your store.
Let’s jump on this to know about this business-crippling tragedy and how to easily backup shopify store.
Why Backup Shopify Store?
In this internet age, cybercrimes are a part of a daily news bulletin. While Shopify can save its face by restoring platform-wide backups, do you have anything for such dark hours?
Most sellers might be naive to this fact, but Shopify Terms of Service clearly state this fact that they can’t retrieve account-level data.
So, a backup is necessary to save you from the worst possible case. Because, without a backup, it can take hours if not days to fully restore your Shopify store.
And depending on your store size and the magnitude of the issue, you may also need to hire dedicated professionals to get you back on track.
So, a complete Shopify store backup is the only way to restore your online business as-is.
Still not convinced?
Following are some of the situations which warrant an immediate Shopify store backup:
A delete-press by mistake is the foremost reason to backup your Shopify store. It can occur frequently if you operate multiple Shopify stores; or if you have a staff that manages your Shopify stores on your behalf.
Though Shopify must be having quality control mechanisms for their app store, these app integrations are risky indeed. These applications may not work as anticipated and can malfunction.
Additionally, Shopify applications are permitted to view, manage or alter your store data. So, a faulty app can wipe your store data clean.
Hacks And Data Theft
Small to medium businesses are at an all-time high risk of getting attacked. And any malicious attack can render your Shopify store useless.
While big corporates invest in security and backup solutions, it’s the small enterprises who fall as easy prey to cybercriminals.
Bulk-upload seems a simple way to set up hundreds of products instantly. But sometimes, it can delete product descriptions, images, metadata, etc., of hundreds of products in a split second.
A Case in point is Rx Smart Gear, a USA-based company dealing in fitness equipment that lost over 100,000 SKUs with a bulk upload. Luckily, Nick Lococo, the General Manager had already subscribed to a backup solution just over a month ago.
Which backup solution? We’ve discussed about that later in this article.
Any change in the theme code can be dangerous to your Shopify store. It can be an update or your personal efforts to alter the theme code. It can result in scores of products missing crucial information or getting wiped altogether.
In addition to the above-listed factors, a disgruntled employee can cause mayhem to your Shopify store.
Conclusively, it’s best to invest in a backup solution for complete peace of mind.
Before proceeding, let’s discuss Shopify’s default backup solutions first.
What You Can (And Cannot) Back Up With Shopify
There is a ton of information that gets associated with your Shopify store over time. We have prepared a curated list for your Shopify store backup:
- Products and Product Images
- Customers data
- Orders, Collections
- Blogs and Blog Posts
- Themes and Theme Files
- Menu Navigation
- Store Policies
- Shipping Rates & Zones
But does Shopify backs up everything? No.
And whatever little Shopify backs up–you don’t have access to that. That’s for Shopify to use in case they get hacked. You alone are responsible for any data theft specific to your store.
For a manual backup, you can create a CSV file for the following things:
- Customer databases
- Products and Orders
- Coupon codes
- Gift cards merchandise
- Financial Statements
But there are quite a few things that you can’t manually backup such as custom pages and the contents of the home page.
So, in the fateful event of data loss, you won’t be restored with even half of the original information. That should be very concerning for a fully-fledged Shopify store having huge product catalogs.
Regardless, let’s go through the process of manually backing up your Shopify store before moving to a more sophisticated automatic backup solution.
Manually Backing Up Your Store With Shopify
You can export CSV files from your Shopify admin console to create a backup Shopify store. One can use these files collectively in addition to other data (like a copy of the theme) to backup the Shopify store or in building a duplicate.
Follow these steps to backup and export CSV files:
–Enter your Shopify admin dashboard.
–Now select the information you want to export as a CSV. For instance, click Customers for customers list or enter Products for product information.
–Subsequently, check the boxes for exporting the current page or the entire data for that category.
–Next, check the box for exporting it as a plain CSV file or a CSV for spreadsheet programs like MS Excel or Google Spreadsheets.
–Finally, click Export.
To create a backup of the theme from the Shopify Admin area, simply navigate to Online Store > Themes. Now select the theme, then click Actions > Download theme file. Afterward, the theme will be sent to your staff login email as a zip file.
Notably, you can’t export everything this way, like your blog posts. So, copy-paste everything else somewhere safe. Repeat this process on a regular basis for a most recent backup.
You can also import CSV files from the same admin area. Just select the Import option this time, choose your CSV file, and hit upload.
Watch this video from Shopify as an example of how to import a product CSV file:
Drawbacks Of Manual Backup
While the manual backup seems simple, it has its own set of limitations. Let’s take a look at them.
- There is a data-size limit for exporting products and inventory (15MB) and customer data (1MB). So, you may have to export in batches for large files.
- Any kind of sorting operation in a spreadsheet can render the CSV file useless.
- Importing a sorted CSV file may replace your current goods with bad data that cannot be retrieved.
- Shopify exports selected data. Unfortunately, this does not incorporate specific product categories, pictures, or how your shop has stored and indexed things.
- And if you make a little error while restoring a single product or a subset of your products–then you’ll have to filter out precise information of the affected product(s) from the original CSV file.
- You must manually enter items such as blog articles and product pictures. If any data is missing from your CSV file or other documents, you must rebuild the attributes from raw data.
Conclusively, it’s in the best interest of a Shopify seller to avoid the manual backup. It’s time-consuming, tedious, and can go wrong at any moment. Additionally, Shopify backup via CSV files is highly limited in functionality.
So, it’s recommended to automate this tiresome process and use a backup application instead.
The subsequent section will introduce one surefire way of creating a Shopify store backup using a backup app.
Image Source: Rewind
Why Use A Backup App?
Unlike Shopify’s default settings which only enable the backup of specific data–an application can backup your entire store without you putting any effort.
In addition, you can set the frequency of backup to always have the latest version of your store.
For instance, Rewind provides account-level shopify backups – including all of the data and content you have built into it. It’s the same application that saved Rx Smart Gear as mentioned previously in this article.
Rewind backups are really detailed, they comprise:
- Products: Title, Description, Images, Availability, Price, Compare at Price, Cost per Item, Vendor, Tags, Organization, Page Title, Page Description, Metafields*, Image Metafields*, SKUs, Barcode, Weight
- Product Variants: Title, Price, Images, SKUs, Options, Inventory, Metafields*
- Custom Collections: Title, Description, Images, Sort Order, Collects
- Custom Fields: Field Name, Field Value
- Smart Collections: Title, Description, Images, Rules
- Customer Data: Name, Email, Address, Order Count, State, Total Spent, Note, Tags
- Orders: Name, Number, Customer Email, Price, Processed Date, Financial Status, Fulfillment Status
- Blog and Blog Articles: Blog Metafields*, Article Metafields*, Name, Content, Excerpt, Images, Tags
- Pages: Content, Metafields*, Title, Author
- Themes: Assets, all theme code including custom theme code
- Other: Locations, Shipping Zones
Along with individual items of data, Rewind also backs up the relationship and dependencies between items. For example, a product backup includes the product’s relationships to variants, collections, and rules. This ensures that when you restore data, it gets restored exactly the way it was.
When you lose data due to a 3rd-party app integration or anything else, Rewind gives you multiple options to restore your data: one item at a time, multiple items, or the entire store. More on Rewind backups over here.
In addition to an installation under minutes, Rewind offers a seven-day free trial for all of its backup plans.
Backing Up Shopify With Rewind
This section entails the procedure to backup shopify stores using Rewind. Let’s do it step-by-step.
The first step is to add Rewind to your Shopify store. You can do it by two methods. But first, make sure you’re logged in to your Shopify store before using any of these methods.
After login, navigate to the Shopify app store, type Rewind in the search box, hit enter. Next, add the Rewind app from the results.
Alternatively, you can directly type Rewind in the search box from your Shopify admin dashboard.
Image Source: Shopify Admin Console
Then click Rewind from the results and add the app from the Shopify app store.
Image Source: Shopify App Store
The subsequent screen will take you to your store admin area. Finally, scroll down and click Install app to integrate Rewind with your Shopify store.
Image Source: Shopify Admin Console
Pick A Plan
The next step is to subscribe to a backup plan.
For this, head on to your Shopify admin area and enter the Apps section. Now, click Rewind from the list of installed apps. This will take you to Rewind’s subscription plans based on your order processing capacity.
Image Source: Rewind
The moment you choose a plan, Rewind starts to take its first backup.
Automatic backups are scheduled every 24-hours. You can also backup anytime by using the backup now option after paying for any of its subscription plans.
Made A Mistake Or Lost A Ton Of Data?
With Rewind, Shopify backups are at your fingertips.
It gives you the option to restore a single item, multiple items, or your entire store to its past versions.
Check out this video by Rewind for a quick-through on how to restore backups:
Some sellers do not take backups seriously. And few of them pay big time for this mistake.
Data theft and hacks are unforeseen events that can impair any online business. And it’s really unfortunate that Shopify doesn’t give the ability for complete backups to its users by default.
So the only option left is to backup shopify stores using a 3rd-party solution.
For that reason, Rewind, with its one-click installation and automatic backups is a lucrative option to take shopify backups.